How Nonprofit, ECAS, Used MoonClerk To Set Up Over 60 Child Sponsorships
Posted by Dodd Caldwell · Nov 9, 2016
Anna Guntisbergen, talks with us about how the nonprofit ECAS, where she works as Communications Specialist, used MoonClerk to begin accepting recurring donations online and has since found sponsorships for over 60 orphaned children.
Can you tell us a little about what your organization does?
Embracing Children Adoption Services (ECAS) started as strictly an International Adoption agency, working in China, Sierra Leone, Uganda, and Ukraine. As international adoption becomes harder and harder due to restrictions put in place, we have expanded our agency to take on more of a humanitarian role in the countries we serve. This allows us to continue making a difference in the lives of orphaned children in countries that are in need.
What are your day-to-day responsibilities?
I started as the Uganda Adoption Coordinator, guiding families along in the adoption process. However, after bringing home our third adopted son (from Uganda), I shifted in to the position of Communications Specialist. In this position I help with marketing strategies, communications within the agency, appeals, newsletters, blogging, and the like. Writing and communication are my forte, and orphan care is my passion, so it is the perfect fit for me.
How did your ECAS get its start?
ECAS was founded by Zina Bulger, who immigrated to the U.S. from the former Soviet Union with her daughter in 1976. Zina founded European Children Adoption Services in 1998, with the primary focus of guiding and supporting adoptive families as they begin their journey on the road to adoption. While ECAS originally started as European Children Adoption Services and did the majority of their adoptions from Russia and Ukraine, after Russian adoptions were banned, ECAS expanded to work in African countries as well.
How did you get started with ECAS?
My first interaction with the agency was as an adoptive parent. My husband and I have adopted through the Uganda program three times, and after the first adoption I was blessed to join the team and help others through their process as well.
What have been some key factors in your organization’s growth?
Expanding to humanitarian work has allowed our organization to reach a new demographic of people we weren’t necessarily able to reach purely as an adoption agency.
What do you use MoonClerk for?
Right now we are using MoonClerk to gather donations and recurring payments for things such as child sponsorships and children’s school fees for our projects in Sierra Leone and Uganda.
Before MoonClerk, did you use another payment system?
We used Paypal. It was a tedious set-up and it seemed virtually impossible to implement the recurring payment process we wanted. With PayPal, we were unable to start sponsorship programs for children in desperate need because we had no way to set up the payment plan.
What made you decide to use MoonClerk?
We desperately needed a way to accept recurring payments. We were working with literally hundreds of orphaned children in need of sponsors, yet we had no way to set up a simple payment plan. MoonClerk offered us a way to do this.
What was your experience when switching and getting started with MoonClerk?
It was incredibly easy! We had no issues in switching over to MoonClerk and getting set up and started took little effort, yet garnered a large increase in funds coming in to the organization.
What do you like about MoonClerk?
MoonClerk is incredibly user friendly. It has been a stress-free process to learn, and the customer service has been helpful and easy to work with. On the client side, MoonClerk has a safe and professional look, and enables seamless transactions that don’t frustrate the families we work with.
How has MoonClerk improved or helped you grow donations?
Before MoonClerk, our organization hadn’t found any easy to navigate ways of collecting recurring payments. Now we’ve been able to set up sponsorships for over 60 orphaned children in our center in Sierra Leone in Uganda.
Any advice for others who are in similar industries?
If you are doing good and following your passion, don’t stop when you hit a roadblock. There are great solutions for problems, like we found in MoonClerk, if you keep looking and pressing forward.