How the National Institute for Social Media Uses MoonClerk to Accept Payments For Class Registrations and Certification Exams

Posted by Dodd Caldwell · Sep 19, 2014

Eric Mills, president of the National Institute for Social Media (NISM) chats with us about his social media certification organization and how he uses MoonClerk to accept payment for class registrations and certification exams.

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Can you tell us a little about what NISM does?

The National Institute for Social Media connects people who are interested in careers that require the knowledge and skills to manage an organization’s social media presence, with companies who are seeking to hire those people. We do this by offering a high-stakes, proctored social media certification exam that has been built by subject matter experts to assess the on-the-job skills that our candidates possess.

Those who pass this exam are considered “certified” and on average will see their earning power increase by 10-15% according to certification industry data.

How did you get started with NISM?

Having started my career in higher education, one of my main goals was to help students and those in career-transition make themselves more marketable to employers. Across industries, obtaining a professional certification is an excellent way to help demonstrate to employers that you possess the skills and passion for your profession that can increase their confidence in hiring those who obtain them.

When we started NISM, there was no unified industry certification in the area of social media. Those who wanted a job in the field would often be asked to learn on the job – which puts pressure on both the job candidate and the hiring managers. It was our goal to work with accredited colleges and universities to provide educational standards to point their students who have a passion for social media towards.

What have been some key factors in growing your business?

We have grown our business by adhering to quality education and certification standards. Too often you will see the phrase, “Get Certified!” when in actuality the program you are taking is not a certification at all, but rather a class or series of classes that may or may not help you find a job. That’s why we work with independent, volunteer subject matter experts who share the goal of helping establish education standards in social media, and guide our strategic direction.

What do you use MoonClerk for?

We use MoonClerk to securely process payments on our website for our certification exam vouchers, our certification prep classes, and our self-study materials. Our exam vouchers are how we track who is ready to sit for our Social Media Strategist certification exam. Some individuals who are not ready to take the exam may wish to either register for a class at one of our accredited college partner programs or purchase one of our self-study bundles – all of which we are able to easily process through MoonClerk’s user-friendly platform.

What made you decide to use MoonClerk?

We have been using MoonClerk since we first started processing payments on our website. We wanted a secure payment processor that we could quickly and easily implement on our website for a variety of situations. We process several of types of payments, including both one-time and recurring payment plans, and MoonClerk made creating and managing them simple.

What do you like about MoonClerk?

I appreciate the fact that MoonClerk allows us to customize nearly any aspect of the payment process, including the look and feel of the payment form itself.

How has MoonClerk improved or helped your business?

Because using MoonClerk is so simple to manage, it has allowed us to decrease our time spent on the payment process itself, which saves us time and resources.

Any advice for others who are in similar industries?

Accepting payments from the web can be done a variety of ways, with a variety of products. If your business is looking for something simple to use, that can be implemented quickly, MoonClerk is a tool worth checking out.

 

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