We’re excited to announce another update to our Payer Portal, where your payers can manage their own recurring plans after they’ve checked out. We’ve added the ability for you to allow your payers to both change the frequency of their recurring plans as well as the day their card is charged.
Currently, when you create a form, the only way for payers to choose their own frequency at checkout is if you set the form frequency to be “Decided at Checkout.” If your form has this setting, you can allow your payers to change the frequency of their recurring plan in the Payer Portal.
In the frequency section of the payment form a payer has checked out on, if you’ve set the recurring day option to “Decided at Checkout” or if you’ve set all options to “Decided at Checkout”, you can give the payer the ability to change their recurring day in the Payer Portal.
Email us at firstname.lastname@example.org if you have any questions
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