We’ve just launched a new email notification – Payer Portal Updates. We can send you these email notifications when payers update their recurring plans on the Payer Portal.
By default we have turned the Payer Portal Updates email notification “ON” but you can always disable itat any time if you’d like.
The Payer Portal is where payers can go to make self-service updates to their recurring plans, based on the permissions that you grant them.If you keep the Payer Portal Updates email notification turned on, keep in mind that this email is triggered for every update a payer makes. So, if in one session a payer updates their card, their email, and their address, you will receive three separate emails.
We hope this new feature will be useful for you. Please let us know if you have any questions.